{
    "version": "1.2.0",
    "chapters": [
        {
            "startTime": 0,
            "title": "Open"
        },
        {
            "startTime": 4,
            "title": "Intro"
        },
        {
            "startTime": 38,
            "title": "This sounds personal..."
        },
        {
            "startTime": 128,
            "title": "Asking questions is good, right?"
        },
        {
            "startTime": 173,
            "title": "First drafts in retail transactions"
        },
        {
            "startTime": 212,
            "title": "Ask the right questions."
        },
        {
            "startTime": 375,
            "title": "The customer isn't the expert, you are."
        },
        {
            "startTime": 529,
            "title": "Know when you are the expert, and when you are just selling."
        },
        {
            "startTime": 610,
            "title": "Outro"
        }
    ]
}